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Support Center

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Quick Help

Find answers to common questions

How to make a transfer?

Open Local Transfer or International Transfer, choose your account, and enter the amount and beneficiary details. Use your transaction PIN, review the details, and confirm. Track the request and any replies in its history.

How to apply for a card?

Open Cards and select the application option. Complete the required details and submit your application. Your application status and any admin notes appear on the Cards page.

How to check my balance?

Open Dashboard to see your account balances, or Accounts to view individual account details. Check the account currency and activation status before making a payment.

How to enable 2FA?

Two-factor setup is currently unavailable. Open Settings to review the available password, transaction PIN, and browser security options. Submit a ticket below if you need help securing your account.

How to deposit funds?

Open Deposit, choose your account and deposit method, and follow the receiving instructions. Submit the required payment reference or proof, then track your deposit status on that page.

How to track transactions?

Open Transactions for account activity. For a submitted transfer, deposit, or other service request, open its service page to see the review status and messages from our team.

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